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Products (not electronic/digital) ordered before 3 p.m. ET Thursday will ship Friday. Any product ordered after 3 p.m. ET Thursday will ship the following week. We do not offer express shipping. If you would like to have your product shipped to a location outside of the 48 contiguous U.S. states, please call 703-761-0750 ext. 620. This may incur additional shipping fees.
If your order is shipped using United Parcel Service (UPS) and is returned to us due to an incomplete or incorrect address, you will be charged the UPS $20.00 re-shipping fee, payable before the order is re-shipped. Be sure to carefully check your name and address information.
If you find an error after you have completed the order before the order is scheduled to be shipped, please e-mail firstname.lastname@example.org or call 703-761-0750 ext. 620 to request the address correction. We will confirm your request in writing. We regret that we will be unable to make address correction requests received after the order has been processed for shipment (3:00 p.m. ET on Thursdays).